From opening an account to payments, betting rules, bonuses, and technical issues — you'll find answers to everything on this page. If you still need help, reach out to our support team directly.
Choose a topic and find your answer quickly
Create a new account, complete verification, change your password, and update your profile.
12 GuidesA complete guide to depositing and withdrawing via bKash, Nagad, and all other supported payment methods.
9 GuidesRules and guidelines for Sports Betting, Live Casino, lottery, and other games.
15 GuidesEverything you need to know about the welcome bonus, cashback, free bets, and wagering requirements.
8 GuidesHow to download, install, and use the Android and iOS apps.
6 GuidesTips on account security, two-factor authentication, and protecting your personal information.
7 GuidesLogin issues, pages not loading, error messages, and all other technical support.
10 GuidesResponsible betting habits, setting limits, and where to get help if you need it.
5 GuidesStep-by-step guide for new users
Go to the registration page and enter your mobile number, name, and password. Your account will be ready in just 2 minutes.
An OTP will be sent to the mobile number you provided during registration. Use that code to verify your account.
Deposit easily via bKash or Nagad, starting from as little as ৳500.
Your welcome bonus will be credited automatically on your first deposit — no extra steps required.
Start with whatever you enjoy — Sports Betting, Live Casino, or lottery.
Deposits and withdrawals on haybajee are straightforward. All the most popular mobile banking methods in Bangladesh are supported.
After logging in, click the "Deposit" button. Select bKash or Nagad as your payment method. Send the amount to the designated number and confirm with your transaction ID. Your balance is usually updated within 5 minutes.
To make a withdrawal, log in to your account and go to the "Withdrawal" section. Enter the amount and your bKash or Nagad number. Funds typically arrive within 1 to 3 hours. First-time withdrawals may require identity verification.
Network delays can occasionally slow things down. If your balance hasn't arrived after 15 minutes, contact live chat with your transaction ID and the haybajee support team will sort it out promptly.
Important: Only use a payment account registered in your own name. Payments sent from someone else's number may not be processed.
If you've forgotten your password, tap "Forgot Password" and an OTP will be sent to your mobile.
Refresh the page. If the issue continues, share your transaction ID in live chat.
Check your internet connection. Clear your browser cache and try again.
Uninstall the app and download the latest version. If the issue persists, contact support.
Getting help when something goes wrong on an online platform can feel like the hardest part. haybajee built this Help Center with exactly that in mind — clear answers to common questions, so you don't have to keep reaching out to support.
Whether you're brand new or a long-time player, you'll find useful information here. Learn how to keep your account more secure, which payment method is fastest, and which betting rules matter most — all in one place.
Haybajee's live chat support runs 24 hours a day, 7 days a week. That said, traffic is typically highest between 6 PM and 11 PM, so there may be a short wait during those hours. For the fastest response, try reaching out in the morning.
Account security is something many people overlook, but it really matters. haybajee recommends using a strong password that includes uppercase letters, lowercase letters, numbers, and special characters. Avoid reusing the same password across multiple platforms.
With two-factor authentication (2FA) enabled, no one can access your account even if they know your password. haybajee encourages all users to keep this feature active.
Most users in Bangladesh access haybajee from their phones, and the mobile site works well. For an even smoother experience, the haybajee app offers push notifications, faster loading, and exclusive mobile offers.
Haybajee believes betting is entertainment, not an obligation. If you feel your betting is getting out of control, you can set daily or weekly deposit limits on your account. You can also take a temporary or permanent break whenever needed.
If you can't find an answer, the haybajee support team is always here to help
For the fastest support, use Live Chat. Average response time is under 2 minutes.
For detailed issues or document submissions, send us an email. We typically reply within 2–4 hours.
Join haybajee's official Telegram channel. Get updates and support all in one place.
